Privacy Policy.

Hielite Academy (“Hielite”, “we”, “us”) respects your privacy. This policy explains what personal information we collect when you use our website and learning platform, how we use it, and the choices you have.

Information we collect

• Account details — your name, email address, and the information you add to your profile.
• Payment information — subscriptions are processed by third-party payment providers. We receive confirmation of your payment but do not store full card details on our servers.
• Learning activity — courses you enrol in, lessons you complete, and progress within the platform.
• Community content — posts, comments, and profile information you choose to share in the community.
• Usage and device data — basic technical information such as browser type and pages visited, collected to keep the service working and secure.

How we use your information

• To provide your courses, community access, and account.
• To process subscriptions and send related notices.
• To provide support and respond to your requests.
• To improve our courses, content, and platform.
• To keep the service safe and prevent abuse.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us run the platform (such as hosting, payment, and analytics providers), when required by law, or as part of a business transfer. These providers may only use your data to provide services to us.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. You can control cookies through your browser settings, though some features may not work without them.

Data security

We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us at hieliteacademy@gmail.com.

Data retention

We keep your information for as long as your account is active and as needed to provide the service, resolve disputes, and meet legal obligations.

Children

Our platform is intended for adults and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the date at the top of this page.

Contact us

Questions about this policy? Email us at hieliteacademy@gmail.com.